FAQs
Student Accounting
Texas Southern University Entrnance
 
 
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FAQs

Tuition and Fees

 

Q:  How can I view my account balance?

A:  Log-on to your MyTSU web account, and click the "Student" tab. Under the Student Accounting Section, then click "Student Account Bills"

 

Q:  Are there any fees that I can get waived?

A:  No, all students are responsible for all fees assessed upon registration. For an explanation of all fees. Please click Tuition and Fees Summary

 

 

Payments and Installment Plans

 

Q:  Is there a payment plan for the Summer?

A: Yes, 25% of your tuition and fees plus a $52 installment fee are due at time of enrollment. The additional installment amounts and dates will be displayed at the time of set-up.

 

Q: Are housing and meal plans covered in the installment plans?

A:  No, the installment plans cover tuition and fee expenses only.

 

 

Refunds

 

Q:  When do refunds begin?

A: The refund process begins after the 1st class day of each semester, and refunds are processed on Tuesdays and Thursdays throughout the year. Once you have a credit balance on your account, your account will be reviewed for eligibility to receive a refund. Your refund has been processed once your account summary reflects a zero balance.

 

Q:  How do I receive my refund?

A:  You can receive your refund by visiting www.refundselection.com and entering in your personal PIN code that you received from Bank Mobile to your TSU email address and mailed to your current mailing address. You will then be able to select a refund preference of a direct deposit to a personal bank account or sign up for the Bank Mobile Vibe account.

 

Q:  How long will it take to receive my refund?

A:  Refunds direct deposited into your personal bank account will post in approximately 3-5 business days from the time your student account shows a zero balance. Refunds going to the Bank Mobile Vibe card will post in 1-2 business days from the time your student account shows a zero balance.

 

 

1098T

 

Q:  When will I receive my 1098T form?

A:  Official 1098T forms are mailed to students mailing address no later than January 31. Students who elect to receive their official 1098T electronically, will not receive a mailed copy, but will be able to download the form via their MyTSU web account by clicking on “Online Payments and Installment Plans” > logging into the Touchnet Payment portal and then selecting the appropriate tax year.

 

Q:  I did not receive my 1098T form, how do I get a copy?

A:  A copy of your 1098T form can be viewed and printed via your MyTSU web account. Click on “Online Payments and Installment Plans” > log into the Touchnet Payment portal and then select the appropriate tax year. You can also visit the Office of Student Accounting to request a copy.

 

Q:  My 1098T is incorrect.

A:  Please contact Mrs. Thuy Nguyen at thuy.nguyen@tsu.edu or you may visit the Office of Student Accounting for a review of your 1098T. The Office of Student Accounting is located on the 1st floor of the E.O. Bell Bldg. and our office hours are from 8am to 5 pm.

 

Q:  Why Didn’t I Receive a 1098T?

A: You may not have made any payments toward qualified tuition and fee expenses for the tax calendar year, or you may have an invalid SSN/TIN. Please contact Mrs. Thuy Nguyen at thuy.nguyen@tsu.edu or visit the Office of Student Accounting for a review of your account. The Office of Student Accounting is located on the 1st floor of the E.O. Bell Bldg. and our office hours are from 8am to 5 pm

 

Q:  My SSN is incorrect on my 1098-T?

A: Please complete the Request For SSN/TIN Form and submit to the Office of Student Accounting

 

Q:  How do I get a reprint of my 1098-T?

A: Your 1098-T for all calendar years is available to you through your MyTSU web account.

 

 

General

 

Q:  How much is parking?

A:  Student parking is $40/semester for all semesters. Students who pay for parking for the Spring semester and who are attending Summer classes, do not have to pay the $40 for Summer parking.

 

Q:  Can I have parking billed to my account?

A:  No, parking permits must be paid out of pocket

 

Q:  Can I pay and pick up a transcript for my friend?

A:  Yes, but they must fill out a Third Party Transcript Request Form. The Third Party Transcript Request Form is available in the Office of the Registrar. The Office of the Registrar is located on the 2nd floor of the E.O. Bell Bldg.

 

Q:  Can I get my Tiger id card billed to my account?

A:  No, this fee must be paid out of pocket

 

Q:  What will happen if I graduate owing a bill?

A: A student may be allowed to participate in graduation ceremonies, but the student may not be able to receive his/her diploma or official transcripts until the balance is paid in full.

 

Q:  How do I change my mailing address?

A:  Log-On to your MyTSU web account, click on ‘Personal Information’, Click Address, Click ‘Update Address’, Click ‘Current’ , and update the information and then click ‘Submit’

 

Q:  I am being charged international health insurance.  Can I get this charge waived?

A:  Yes, international students with valid health insurance can go to the following link International Insurance Waiver,  and click ‘Student Waive” and follow the instructions to apply for a waiver for international health insurance.

 

 

 
 
 
   
  ADMINISTRATION
   
  Jeffrey Thomas
  Director, Student Accounting
   
  Jerelyn Lemmie
  Accounting Manager
   
  Thuy Nguyen
  Sr. System Analyst
   
  Kavis Bell
  Sr. Accountant, Third Party & Collections
   
  Mathilda Christophe
  Sr. Accountant, Refunds
   
  Ra'Desha Lee
  Customer Service Liaison
   
  Lanecia Mckenzie
  Customer Service Representative
   
  Lexis Leassears
  Customer Service Representative
   
  Lashara Robinson
  Customer Service Representative