ucc headerFrequently Asked Questions

Here are some of the basic ‘Frequently Asked Questions’ we get from students. It is important to us that you get clear, concise and accurate responses to these questions. If you do not understand any of these responses or have additional questions to ask, please get in touch with us and we will be happy to answer them in further detail. Your well-being is important to us.

Where is the University Counseling Center (UCC)?
The University Counseling Center is located inside the Student Health Center.

What are the hours of the UCC?
The UCC is open Monday through Friday from 8am-5pm. If it is an emergency after business hours, call 911. If you or a friend is experiencing a non-emergency crisis after business hours, you may call 713-313- 7863.

How much does it cost see a counselor at the UCC?
Services at the UCC are including in your student fees, therefore, there is no additional cost to you to use our services.

How do I schedule an appointment?
Call the University Counseling Center at 713-313-7804 to set up a free appointment.

Will the things we discuss be a part of my student record? Will it be shared with parents, teachers, friends, etc?
No! Confidentiality is very important to us. Unless you plan on harming yourself or others, the information shared during our counseling sessions will remain confidential. Other people do not have the right or ability to gain information about you or anything talked about during sessions unless you sign a consent to release form.

Does the University Counseling provide training for practicum and internship students?
Yes, the University Counseling Center does provide training for practicum and internship students. We oversee training during the Fall, Spring, and Summer semesters. For more information, contact Dr. Santana Simple.