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Office of the Ombudsperson


The Mission

Texas Southern University’s Office of the Ombudsperson is a place where students can confidentially express their concerns, resolve disputes, manage conflicts, and learn more productive ways of dealing with matters they may face during their matriculation. Individuals—undergraduate, post-doc and newly returning students can expect to receive informal, confidential, neutral and independent services to the extent allowed by law.
 
We welcome anyone who has a concern or question pertaining to university policies, university bureaucracy, and all other matters impacting your academic success.
 

You may reach the Ombudsperson via our Ombudsperson Intake Form. The Campus Police can also be reached 24-hours a day by dialing (713) 313-7000.

Common Concerns

There are times in a student’s academic career where they may run into conflict that they may be unfamiliar in dealing with. Those concerns may center on a particular issue they are experiencing with a professor, advisor or staff member. If a student finds him/herself constantly trying to resolve an issue with no headway in sight, or perhaps the stand-off is escalating into a more hostile situation, this is the time to solicit the assistance of the Ombudsman. The Ombudsman can help by listening to your concerns, and identifying appropriate options for a resolution.
 
The following are a few examples of the types of concerns that the Ombuds can offer assistance with troubleshooting.
 
Academic
 - Faculty disputes
 - Grade disputes
 - Schedule disputes
 - Final exam conflicts
 - Concerns with advising
 - Scholastic dishonesty
 - Academic Dismissal
 
Non-academic Issues
 - Enrollment and registration
 - Financial aid
 - Housing/meal plan
 - Work-study
 

Contact Us


Mr. Dewayne Stafford

Dewayne.stafford@tsu.edu
(713) 313-1360

Or, you may reach out to the Ombuds anytime, by: