Standards and Principles
Standards of Practice
Texas Southern University’s student and faculty Ombudsperson adheres to the Standards
of Practice and Best Practices set forth by International Ombudsman’s Association
(IOA). Please see the IOA’s website for more information relative to these guiding
principles at https://www.ombudsassociation.org/.
Ethical Principles
Ethical Principle 1:
The ombuds treats others with respect, dignity and goodwill.
Ethical Principle 2:
The ombds is truthful in all communications
Ethical Principle 3:
The ombuds holds all communications with those seeking assistance in strict confidence,
except in the presence of an imminent threat of serious harm.
Ethical Principle 4:
The ombuds is independent to the highest degree possible within the structure of the
organization, acting freely and in a manner that does not obligate others.
Ethical Principle 5:
The ombuds is neutral and impartial
Ethical Principle 6:
The ombuds promotes fairness and justice in the policies, procedures, and practices
of the organization within the aforementioned ethical principles.